A star pupil from day one!
From responsible backpacks made from PET recycled-bottles where children can store their meals and books, to lunch storage solutions that keep food mix-free, we have everything a child needs for the year ahead.
Get the little ones ready for the first day of school with our perfect Back to School Sets
Unicorn School Bundle
Website easy to use and the backpack looks nice. I feel slightly underwhelmed with the quality of the product. I bought it as it said “designed by Mums” and thought this would be a good first backpack for school. Sadly the straps are a bit thin and pull the bag into a distorted shape. There is no water bottle holder on the outside, the pocket inside is too small to comfortably fit the water bottle. I think I’ll probably end up buying my daughter a new bag as it just feels flimsy and uncomfortable to wear.
My Citron UK
Thank you so much for sharing your experience with us! We're glad to hear that you found our website easy to use and that you liked the look of the backpack. We're truly sorry to hear that the product didn't meet your expectations in terms of quality and comfort. If you’d like to discuss your concerns further, our customer service team would love to help you find a solution that works for you. Please email us at hello@mycitron.co.uk. Thank you again for your feedback
Looks lovely but quality isn’t great
Whilst the set looked beautiful, the tie on the zip quickly unravelled and the clasp on the lunchbox broke. Will all need to be replaced after only 4 months.